Terms and Conditions

Please read the following terms and conditions of sale carefully before ordering products from us. By accessing this website and/or purchasing goods from us, you agree to be bound by these terms and conditions.

Using this website indicates that you accept these terms regardless of whether or not you choose to register/purchase from us. If you do not accept these terms, do not use this website.

Any reference in these terms and conditions to “we”, “us” and “our” refer to Life with Petals.

The www.lifewithpetals.com website is operated by Woocommerce.

Introduction

You will be able to access most areas of this Website without registering your details with us. Certain areas of this Website are only open to you if you register. We may revise these terms and conditions at any time by updating this posting. You should check this Website from time to time to review the current terms and conditions, because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this Website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this Website.


Ordering from us

You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an automated order acknowledgement, detailing the products you have ordered. Payment is taken at time of order. Our acceptance of an order takes place when we despatch the order.

We may refuse to accept an order:

(a) Where goods are not available;

(b) Where we cannot obtain authorisation for your payment;

(c) If there has been a pricing or product description error;

(d) If you do not meet any eligibility criteria set out in our terms and conditions.

Delivery

We will deliver the products ordered by you to the address which you give for delivery when you make your order. If any of the details you have given us in your delivery address are incorrect, we are not liable for any items which have not been received.

You may specify a delivery address which is different from your billing address, if, for example, you would like to deliver the products directly to a friend, a relative, or to your place of work.

Delivery will be made as soon as possible and usually within 7 days of receipt of your order. Our normal working hours are Monday to Friday 9am – 3pm. We only process and dispatch orders during these timescales. All deliveries and dispatch timescales quoted on the website do not include weekends or bank holidays.

Whilst we make every effort to deliver goods on the day we specify, we cannot guarantee delivery on that day or accept liability for deliveries made outside this timescale.

The majority of our products are despatched 1st or 2nd class Royal Mail. If you have not received your items, you must check with your local sorting office even if you have not received notification from your postman that they are holding items for you.

We reserve the right to wait up to 10 working days from the date of despatch before taking further action regarding an undelivered item.

Cancellations

If you wish to cancel your order you can notify us by email before we have dispatched the goods to you. Once goods have been dispatched, you can no longer cancel the order.

Service Access

While we endeavour to ensure that this Website is normally available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period.

Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

Pricing

The prices displayed on our website are in Great British Pounds (£GBP). All payment transactions made via Woocommerce will be processed in GBP.

The price payable for the goods you order is as set out on our website at the time you place your order. We reserve the right to change the prices of the products at any time.

 

Copyright

The information available on this site, including design, text, images and the content within, is copyrighted and any unauthorized use of these materials may violate copyright, trademark or other laws.

Disclaimer

While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material.

The material on this Website is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website.

Liability

We, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website.

Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977) (ii) fraud (iii) misrepresentation as to a fundamental matter or (iv) any liability which cannot be excluded or limited under applicable law.

If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.

You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this Website, or the use by any other person using your registration details.